The FedEx/LL Bean Fiasco

My town made a terrible boo-boo in planning when they put Dutchess TERRACE one block over from

Dutchess AVENUE

.

FedEx delivered a $100 LL Bean package to my neighbor and so the kids have been playing in the snow in their soccer cleats while I wait on the boots. 5 days after they were delivered I finally looked it up to see what was taking so long and realized it was marked as delivered.

I called LL Bean and they’ve issued a new shipment. I called FedEx and they said they would call back (and haven’t). My hubby went to the neighbors who wouldn’t open the door and growled at him. He wasn’t all that sure it was a MAN or a WOMAN. We don’t know for sure, but I assume if FedEx SAYS it was delivered, then my neighbors stole my package. I want to file a report but don’t know if I have enough to do so.

I noticed a police car on that block next to the house yesterday but don’t know if it was THAT house and about the package. I wonder if FedEx filed a report.

This leaves my kids in the cold, literally and my first order with LLBean goes on record as a flop so if anything else ever happens… blahh.

PLUS now I wonder what ELSE has gone there and never been given to me? I get stuff all the time for them… cable guys, pizza guys… and I get packages all the time that I wasn’t expecting due to NFO.

I want to move-- and fast :)

Right after I wrote that, I refreshed the tracking page and it was delivered! Except there was NO package. I walked around the block and STOLE my box off their porch. Is that legal, even if it's mine? I see he just pulled in too... thank goodness I missed him.

Now imagine my embarrassment as I am skulking over there, checking out a box on the porch and carrying it off.

I called FedEx and am calling LL Bean now. FedEx said this has been a problem with our local terminal so the driver's being reported :(

There was a note on the box to deliver to TERRACE, not AVENUE too. He ignored it.

Thing is, my husband gets FedEx stuff a lot. I wonder if some haven't shown up... he doesn't know when work is sending things.

I may put in a report with the police after I talk to hubby about the "lost" package #1.

Would you?

Comments

[Diana]

Switch to UPS- and I'm not just saying that because my husband works there, but before he worked there I never had problems with them. My job uses them and the guys actually check the address (which is more than I can say for the postman...)